MobilEdge Stores
Nationwide mobile repair and retail platform—walk-in and postal device fixes, accessory sales, refurbished devices, and in-store diagnostics across 60+ UK locations.
Client
MobilEdge
Duration
24 weeks
Key Result
75 stores, one unified platform
75+
UK store locations
20yr
Industry experience
Laravel
Application core
Livewire
Store experience
Gallery
A closer look at the project
Project Overview
The Challenge & Opportunity
A mobile repair and retail network operating dozens of UK stores needs more than a single-shop tool—it needs a platform that unites repair workflows, retail inventory, warranty tracking, and customer service at scale. MobilEdge Stores connects walk-in and postal repairs with accessory sales, refurbished devices, and new phone retail in one Laravel-powered system built for high-volume, multi-location operations.
Business Goals
- Support walk-in and postal repair flows across a nationwide store network
- Unify retail sales for accessories, refurbished devices, and new phones
- Deliver in-store diagnostics with warranty-backed service tracking
- Give regional and store managers visibility across 60+ locations
- Integrate with external APIs for payments, logistics, and inventory suppliers
Challenges
- Scaling repair and retail operations consistently across 60–75 store locations
- Managing diverse product catalogs—from phone cases to refurbished handsets
- Coordinating diagnostics, repairs, warranties, and customer communications at volume
- Balancing fast counter sales with structured repair intake workflows
- Maintaining data accuracy and reporting across a distributed retail network
Our Solution
We delivered a Laravel and Livewire platform with a MySQL backend designed for multi-store mobile retail and repair. Store staff handle diagnostics, repair jobs, and retail transactions from unified screens, while central dashboards give leadership network-wide insight into sales, stock, and service performance. CI/CD pipelines support continuous rollout as new stores and product lines come online.
Tech Stack
Technologies Used
Features
What We Built
Walk-in and postal repair booking and tracking
In-store diagnostics with warranty management
Retail POS for accessories, refurbished, and new devices
Multi-store inventory and product catalog management
Customer service history across repair and retail
Regional and network-wide reporting dashboards
API integrations for payments and supplier stock feeds
Process
How We Delivered
Discovery
Mapped repair, retail, and warranty workflows across flagship and franchise store formats.
Architecture
Designed multi-tenant store model, product catalogs, and centralized reporting layer.
Development
Built Laravel core, Livewire store tools, and retail modules in phased sprints.
Rollout
Deployed store-by-store with staff training and regional onboarding support.
Optimization
Refined diagnostics flows, retail checkout speed, and network analytics post-launch.
Outcomes
Results That Matter
- Store teams unified repair, retail, and warranty workflows under one platform.
- Accessory and device sales became easier to track alongside service jobs.
- Leadership gained network-wide visibility previously spread across legacy systems.
“MobilEdge Stores scaled with us—from repairs at the counter to accessories on the shelf, everything finally talks to the same system.”
Karen Holt
Retail Operations Lead, MobilEdge
Ready to start your project?
Let’s discuss how we can help you achieve similar results.
Book a Consultation